We have recently completed a tender process for a client which threw up some interesting things.  The Client, a big national charity, engaged us last year in a survey project to update their old Case Management System, which resulted in our recommendation to spin up something in one of the worl...

Let us be clear: there are plenty of times when experience is vital, and valuable.  No matter how much theory is digested, there is often no substitute for having actually done something for a while to optimise an outcome.  Or at least make sure that complete disaster is averted: looking u...