It is difficult to overestimate the revolution wrought on the world of freight by Malcolm McLean in the 1950s as he realised the benefits of a single, standardised container infrastructure for the movement of stuff (broadly) regardless of the nature of that stuff and the mode of transport. The world...

With the bruhaha around the status of the government's WhatsApp messages to the Covid Inquiry, we thought it would be good to write another piece about the way organisations manage their information and come to decisions.  Whilst the Government is in the spotlight here, in our experience the bl...

Let us be clear: there are plenty of times when experience is vital, and valuable.  No matter how much theory is digested, there is often no substitute for having actually done something for a while to optimise an outcome.  Or at least make sure that complete disaster is averted: looking u...

A few things have caught my eye over the past few weeks.  First, the publication of The Big Con by Mariana Mazzucato, where she makes the point that public authorities have become infantilised by dependence on consultants, leaving them unable to innovate (or even operate) on their own.  S...